project based businesses
MASV uses a unique pricing model enabling you to pay-as-you-go. We believe this best suits video and creative professionals who may have terabytes of data to send one month, and hardly anything the next.
Pay-As-You-GoBased on data downloaded
- Fully brandable
- 10-day file expiry
- Password protection
- Unlimited receive portals
- Unlimited teams & members
Frequently Asked Questions
Our model is unique in the industry, so it’s only natural to have questions. If you don’t see your question answered below please reach out on chat and we’ll answer it within minutes.
How are my pay-as-you-go charges calculated?
We charge based on the amount of data downloaded in gigabytes. You only pay when your recipient downloads the file, and don’t pay a thing if they don’t.
Is there a monthly fee?
There’s no monthly fee of any kind! That means you can send 500 GB one month and be charged $125, then send nothing the next and be charged $0.
When do I get billed?
You get billed for the previous months’ usage on the last day of the month. Instead of being billed after each transfer, your total charges are billed at the end of each month..
How do charges work with portals?
Portals allow you to receive files from others while paying the transfer costs through your account. If a user uploads a file through your portal, your bill only increases if – and only if – you download the delivery. The price of $0.25 per gigabyte is the same as sending files.
How do I see the cost of each transfer?
You can see transfer costs on a per-package or per-recipient basis, along with the cost of your upcoming bill. We want you to be very comfortable with what you’re paying.
What is your delivery guarantee?
We stand by our product and our claims. If for any reason within our control a delivery is delayed or messes up your schedule, we’ll immediately refund the full cost of the delivery.
Can I bill back my clients for the cost?
We make it super easy to bill back your clients for the cost of their MASV transfers. It’s simple to filter your file transfer history by recipient, see the cost each one added to your total, and even export that data to CSV (in case you want to add some profit for you)!
Am I charged if a recipient doesn't download the file?
Not a cent! You only pay for downloaded data, so even if you uploaded files to our system, if they’re not downloaded they’ll cost you nothing. Our goal is to help you deliver files – if those deliveries don’t get downloaded, we wouldn’t feel right charging you.